Markets

Electronic health records and clinical systems cannot go down during a shift, and the data behind them is governed by HIPAA whether or not anyone on staff has read the statute closely. The infrastructure work is recovery built around clinical uptime rather than a generic backup schedule, records kept and retrievable for the years regulations require through long-term archiving, and the access controls and evidence a HIPAA audit actually asks for — covered under cybersecurity compliance.

A transaction system going dark is not an inconvenience, it is a reportable event, and PCI applies the moment a card number touches the network. The work here leans on layered security for data that has to stay segmented, disaster recovery built to the tight recovery-time targets regulators expect, and the documentation trail a PCI assessor or an auditor will ask for — the same readiness work covered on the cybersecurity compliance page.

Most of the year, retail infrastructure has room to breathe. Four weeks of it, it does not. Cloud capacity that scales with demand rather than sitting provisioned for a peak that happens once, point-of-sale and back-office systems that stay up through the busiest weeks via data protection & reliability, and virtual desktops that let seasonal staff be productive on day one instead of week two.

Plant-floor equipment and corporate IT were designed decades apart and are now expected to share a network, which is exactly the kind of consolidation hyperconvergence is built for. Segmenting operational technology from the rest of the network is layered security applied to a plant floor rather than an office, and the traceability and quality records a manufacturer has to produce on demand are what data archiving is for.

City, county and state agencies carry retention mandates, audit obligations and public scrutiny that private organizations do not. Everything built here has to be defensible on paper as well as in practice — long-term retention that survives a records request, and for agencies handling criminal justice data or defense contracts, the CJIS or CMMC readiness work covered on the cybersecurity compliance page. Procurement has its own timeline, and we plan around it rather than being surprised by it.

K–12 districts, community colleges and universities operate inside procurement rules and funding cycles that most vendors have never had to work around, and student data carries its own privacy standard under FERPA. The recurring work is virtual desktops for computer labs and one-to-one device programs, long-term records retention, and enough summer deployment windows to know how short they really are.

An outage here is not an internal problem, it is a community one, which raises the bar on both resilience and security. Layered security built for critical infrastructure rather than a standard office network, and disaster recovery designed around systems that genuinely cannot be down for long. This is a newer area of work for us than education or government, and we would rather say so than overstate it — ask what we have actually delivered here before assuming the full breadth of the practice.

Production and post-production generate storage and rendering demand that does not resemble a typical office workload, and a lost archive is not a recoverable mistake. Cloud capacity that flexes with a production schedule instead of sitting idle between projects, and archiving built for assets measured in terabytes rather than documents. As with energy and utilities, this is a smaller part of our track record than education or government — worth a direct conversation about scope before assuming it.