A number you chose
Most organizations discover their real RTO and RPO during an outage, by finding out what actually happened. Setting them in advance means the number you planned for is the number you get.
Every disaster recovery conversation eventually comes down to two numbers, and most organizations have never actually agreed on either one before an outage forces the question. Both describe the same event from a different angle — one is about data, the other is about time.
How much data can you afford to lose, measured in time. If your systems back up every six hours and something fails right before the next backup, you lose up to six hours of work — that six-hour window is your RPO. A tighter RPO means more frequent replication, which costs more. A looser one is cheaper but means more gets lost when something goes wrong. There is no universally correct number; there is only the number your organization has consciously chosen, versus the number nobody chose that you discover during an actual incident.
How long systems can stay down before the outage becomes a crisis, measured in time. A four-hour RTO means the plan is built to have things running again within four hours of the failure — not four hours to start trying, four hours to actually be back. RTO is a design target for your infrastructure and your runbook, not a hope.
The diagram below shows how the two relate on an actual timeline.
RTO and RPO are not technical settings a vendor configures for you. They are business decisions — what an hour of the order system being down actually costs, what a day of lost patient records actually means, what a compliance framework requires as a floor. Our job is to help you set numbers that reflect the real cost of downtime for each system, rather than a single target applied to everything from the accounting server to the guest Wi-Fi. Then we build the replication, the failover and the runbook to actually hit them, and test that they hold.
An untested recovery plan is a document. A tested one is the difference between an outage that costs a bad afternoon and one that costs a bad quarter.
Most organizations discover their real RTO and RPO during an outage, by finding out what actually happened. Setting them in advance means the number you planned for is the number you get.
A tighter target costs more to build. We help you spend that money on the systems where an hour of downtime is expensive, and not on the ones where it is not.
A failover test on the calendar means the first time your plan runs for real is not during an actual incident. We build the test into the engagement.
Most organizations do not, until an outage forces the question. Tell us what you are running and we can help you find out.